Interview with Ed Kloppenburg – Part 1 of 3
Ed Kloppenburg is a favorite client of mine, an extremely methodical and keen-to-learn experienced entrepreneur. We've had many great conversations by email and eventually I was able to persuade him to share the many nuggets of wisdom that he shared with me, to the...
Templates to Get The Returns You Deserve!
For our textbook clients, it is shocking how many of the books they order are unsellable for a variety of reasons, and need to be returned. Here's an outline of the reasons you might need to return something, what your rights and expectations are in the situation, and...
How To Create An Amazon Shipment With The Fewest Possible Splits
One of the most common questions I am asked is "How can I reduce the number of splits in my Amazon shipments?" Having put thousands of shipments together in my time, I have some advice. It does not cure splits entirely, but it makes it better than it might otherwise...
Why You Should Be Considering Bundles And Kits As A Critical Aspect of Amazon Merchandising Strategy
One thing that's great about being on Amazon a long time is seeing fads and tactics come and go. I remember when selling grocery items was the new hotness. Now with the Whole Foods merger, that's probably a riskier proposition. I also remember when "buy...

5 Secrets of Experienced Textbook Flippers (+ One Bonus Piece of Advice to Get Profitable FAST)
As a bookseller for 7 years and a prep service owner, I have seen A LOT of textbooks go through my doors. I not only know how I run my business, and the mistakes *I’ve* made, I’ve also seen a lot of other people make mistakes (mostly the same mistakes) and I’ve seen...

Where Did My Returned Inventory Go?
Dear Shanna, I have a problem with refunds on Amazon. I understand that one of the buyers of my books returned it to Amazon and Amazon subtracted the amount paid from my balance… But where is the book itself ? I cannot find it in my inventory. Even books that were...

Your Inventory Could Be Stranded, And You Might Not Know It Until It’s Too Late
Most people have better things to do than explore the nooks and crannies of Amazon Seller Central. It’s a maze, much of it is irrelevant, and not to mention it’s pretty boring. So you could be forgiven for missing this tiny little link:  To make things even trickier,...
